Medical Front Desk & Patient Care Coordinator

US Foot and Ankle Specialists; St. Louis (MO); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health Insurance (Single & Family)

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

US Foot and Ankle Specialists is seeking a Medical Front Desk Receptionist to provide essential administrative support in a fast-paced medical practice. You will greet patients, schedule appointments, handle data entry, and assist with patient education to ensure smooth daily operations.

Responsibilities include managing calendars, registering patients, handling payments, verifying insurance, and maintaining records.

Qualifications

• High School Diploma or GED required.
• 2+ years medical front desk or administrative support preferred.
• Knowledge of health insurance processes, including pre-authorization, insurance verification, CPT codes and ICD-9/ ICD-10 coding preferred

Responsibilities

• Greet patients upon arrival and address questions and concerns
• Answer calls, provide information, transfer calls, and take messages as needed
• Schedule appointments and manage provider calendars
• Register new patients and update demographics and financial information
• Verify insurance eligibility, referrals, and authorizations for next-day appointments
• Collect payments including deductibles, copays, and OTC items
• Maintain patient records through data entry, faxing, and scanning
• Review billing claims and denials; gather information to resolve issues
• Support office tasks and projects as needed

Skills

Customer service

Communication

Multi-tasking

HIPAA compliance

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

US Foot and Ankle Specialists is seeking a Medical Front Desk Receptionist to provide essential administrative support in a fast-paced medical practice. You will greet patients, schedule appointments, handle data entry, and assist with patient education to ensure smooth daily operations.

Responsibilities include managing calendars, registering patients, handling payments, verifying insurance, and maintaining records.