Healthcare Office Manager: Lead Operations & Patient Experience

Beyond Podiatry; Milford (OH); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k

Job summary

Beyond Podiatry is seeking an experienced Office Manager to oversee daily medical office operations, including scheduling, billing, and patient flow. You will lead front office staff, coordinate insurance processes, and ensure HIPAA compliance while maintaining high-quality patient service.

The role requires strong organizational skills, healthcare knowledge, and proficiency with EHR systems and practice management software. Travel between local offices is expected.

Qualifications

• Bachelor's degree in healthcare administration or related field preferred.
• Proven experience in medical office management or similar healthcare admin role.
• Strong understanding of medical billing, insurance, and healthcare regulations.
• Excellent communication and interpersonal skills.
• Proficiency with healthcare software and EHR systems.
• Demonstrated leadership and team management abilities.
• Strong organizational and multitasking skills.

Responsibilities

• Oversee daily medical office operations including scheduling and patient flow.
• Supervise front office staff and provide team leadership and training.
• Ensure positive patient experience from appointment to billing.
• Manage appointment scheduling and optimize calendars for provider efficiency.
• Coordinate billing and insurance processes and verify coverage.
• Maintain patient records in compliance with privacy regulations.
• Manage relationships with medical suppliers and vendors.
• Ensure HIPAA compliance and implement office policies.
• Oversee facilities, equipment, and IT coordination as needed.
• Travel between local offices as required.

Skills

Healthcare administration

Office management

Billing & Insurance

Leadership

Communication

EHR proficiency

Education

Bachelor's in healthcare administration

Tools

Practice management software

Microsoft Office

EHR software

Job description

Beyond Podiatry is seeking an experienced Office Manager to oversee daily medical office operations, including scheduling, billing, and patient flow. You will lead front office staff, coordinate insurance processes, and ensure HIPAA compliance while maintaining high-quality patient service.

The role requires strong organizational skills, healthcare knowledge, and proficiency with EHR systems and practice management software. Travel between local offices is expected.