Healthcare Office Coordinator - Scheduling & Admin Pro

Neogencare; Hayward (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Neogen Care is seeking an Office Coordinator for our Pleasanton, CA location. This full-time clerical role supports scheduling, administrative tasks, and frontline client service in a busy home-care agency.

You will manage clinician schedules, handle correspondence, maintain records, and liaise with supervisors to ensure timely coverage and excellent client care in a fast-paced environment.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Great customer service and interpersonal skills.
• Friendly, service-oriented personality.
• Keen attention to detail.
• Problem-solving and basic troubleshooting skills.
• Proficiency with common word processing and spreadsheet software.
• Active Driver's License.

Responsibilities

• Oversight of all office functions related to scheduling, compliance, general administrative tasks.
• Answering office phone and correspondence, providing internal support to clinicians and staff, and external customer service to clients.
• Developing and maintaining company employee schedules (clinicians, therapists, aides, etc.).
• Completing data entry and management in company systems/programs.
• Maintaining schedules for requested services and providing them to clients/patients.
• Providing direct support to staff and communicating with supervisors and department heads.
• Monito​ring and ordering inventory for office and clinicians' supplies.
• Managing incoming and outgoing correspondence, including emails, faxes, mail and packages.
• Filing and organizing records, invoices and other important documentation.
• Submitting work orders and scheduling repairs for general office space and equipment.
• Ordering repairs for office equipment and maintenance, connecting with and escorting vendors.
• Office and clerical tasks as directed.

Skills

Communication

Organization

Customer service

Attention to detail

Problem solving

Microsoft Office

Driver's license

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Neogen Care is seeking an Office Coordinator for our Pleasanton, CA location. This full-time clerical role supports scheduling, administrative tasks, and frontline client service in a busy home-care agency.

You will manage clinician schedules, handle correspondence, maintain records, and liaise with supervisors to ensure timely coverage and excellent client care in a fast-paced environment.