Healthcare Office Coordinator

C340 UMass Memorial Medical Group, Inc.; Medway (MA); On-site; USD 24,000 - 43,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health seeks a dedicated scheduling administrator to manage patient appointments, registrations, and coordination with clinical teams. The role supports both inpatient and outpatient visits, ensuring timely, accurate processing and smooth patient flow.

The position requires strong organizational and communication skills, familiarity with EHR systems, and a commitment to patient confidentiality in a fast-paced environment.

Qualifications

• 2 years of experience in a medical office or healthcare setting.
• Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.

Responsibilities

• Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing.
• Registers patients, verifies insurance coverage and eligibility, and secures referrals.
• Assists with new patient intake and gathers demographic information.
• Identifies urgent patient-care needs and escalates to providers as appropriate.

Skills

Microsoft Office

EHR systems

Communication skills

Organizational skills

Confidentiality

Education

High School diploma or equivalent

Medical secretary training (preferred)

Tools

Scheduling software

Job description

UMass Memorial Health seeks a dedicated scheduling administrator to manage patient appointments, registrations, and coordination with clinical teams. The role supports both inpatient and outpatient visits, ensuring timely, accurate processing and smooth patient flow.

The position requires strong organizational and communication skills, familiarity with EHR systems, and a commitment to patient confidentiality in a fast-paced environment.