Healthcare Office Administrator – Front Desk & Ops

Baxter Healthcare; Saint Paul (MN); On-site; USD 51,000 - 70,000; Full time

Job summary

Baxter Healthcare Corporation in Saint Paul, MN, is seeking an Office Administrator to support Respiratory Health operations with front desk coverage and multi-line phone management. The role includes visitor coordination, mail handling, and coordinating onboarding materials for new hires.

The ideal candidate has 2+ years of healthcare or DME experience, strong customer service, and proficiency in Microsoft Office. This position offers comprehensive benefits and competitive pay.

Qualifications

• High school diploma or equivalent; an associate’s degree is preferred.
• Minimum 2+ years of relevant work experience.
• 2+ years healthcare or Durable Medical Equipment experience preferred.
• Experience with TIMS or similar billing systems preferred.
• Excellent customer service and professional demeanor.
• Proficiency in Microsoft Office and familiarity with office equipment.
• Ability to prioritize, multitask, and manage workload.
• Strong critical thinking and problem-solving skills.

Responsibilities

• Welcome and greet guests/vendors in a warm, professional manner upon arrival and provide direction to the appropriate person or place within the building.
• Collaborate with the building operations team to monitor & follow building security protocols, maintain visitor logs and issue visitor badges to guests and vendors entering the building.
• Manage a multi-line phone system, answer/screen incoming calls and field inquiries in-person, over the phone or via email.
• Receive, sort, and distribute mail, packages and other courier deliveries including the execution of larger mass mailings based on the needs of other teams and departments.
• Complete mailings for patient/customer related letters, documents and communications.
• Manage inventory for office supplies.
• Create new hire onboarding materials and bundles.
• Assist in the coordination of asset disposition and phone coverage in support of the Acute and Home Care Customer Service teams.

Skills

Customer service

Multitasking

Microsoft Office

Phone system management

Professional demeanor

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

TIMS

Billing systems

Job description

Baxter Healthcare Corporation in Saint Paul, MN, is seeking an Office Administrator to support Respiratory Health operations with front desk coverage and multi-line phone management. The role includes visitor coordination, mail handling, and coordinating onboarding materials for new hires.

The ideal candidate has 2+ years of healthcare or DME experience, strong customer service, and proficiency in Microsoft Office. This position offers comprehensive benefits and competitive pay.