Healthcare IT Desktop Support Supervisor

Guthrie; Sayre (Bradford County); On-site; USD 70,000 - 90,000; Full time

Job summary

A healthcare organization is seeking a Supervisor for Desktop Support. This role involves overseeing desktop support analysts, maintaining IT infrastructure, and ensuring optimal support for critical healthcare operations. Candidates should have 5 to 7 years of experience in desktop support services, strong knowledge of Microsoft operating systems, and a commitment to customer service. Join us for a chance to contribute to quality healthcare delivery in a collaborative environment.

Qualifications

• 5 to 7 years of experience in desktop support services preferred.
• Strong knowledge of Windows 10 and Windows 11.
• Experience with mobile devices (iOS, Android) troubleshooting.

Responsibilities

• Supervise installation and maintenance of desktop devices.
• Lead and assign tasks to desktop support analysts.
• Provide advanced support for desktop applications and systems.

Skills

Customer service orientation

Troubleshooting end-user computing

Knowledge of Microsoft O365

Experience with ITSM functionalities

Education

Bachelor’s degree in IT, Computer Science, or related field

Tools

Microsoft Windows

Patch management software

LAN/WAN technologies

Job description

A healthcare organization is seeking a Supervisor for Desktop Support. This role involves overseeing desktop support analysts, maintaining IT infrastructure, and ensuring optimal support for critical healthcare operations. Candidates should have 5 to 7 years of experience in desktop support services, strong knowledge of Microsoft operating systems, and a commitment to customer service. Join us for a chance to contribute to quality healthcare delivery in a collaborative environment.