Desktop Support Pro — End-User IT Champion

Fremont Economic Development Corporation; Salida (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Job summary

A regional healthcare center in Colorado is seeking a Desktop Support Specialist to provide exceptional end-user support. This role is essential for ensuring smooth operations by assisting with desktop technologies. The ideal candidate should have 1-3 years of IS systems support experience and strong problem-solving skills. Join a team dedicated to high-quality, patient-centered care in a supportive environment, while offering competitive pay and benefits for career growth.

Qualifications

• 1-3 years of experience in IS systems support or equivalent education.
• Ability to define and resolve problems effectively.
• High understanding to process detailed written or oral instructions.

Responsibilities

• Act as the first point of contact for technical assistance.
• Manage and prioritize IT support ticket queue.
• Install, configure, and test systems, software, and peripherals.
• Diagnose and resolve technical issues with minimal supervision.
• Collaborate with users and IT to troubleshoot issues.
• Document support activities and maintain configuration records.
• Uphold IT policies and security procedures.

Skills

IS systems support experience

Problem-solving skills

Ability to follow instructions

Job description

A regional healthcare center in Colorado is seeking a Desktop Support Specialist to provide exceptional end-user support. This role is essential for ensuring smooth operations by assisting with desktop technologies. The ideal candidate should have 1-3 years of IS systems support experience and strong problem-solving skills. Join a team dedicated to high-quality, patient-centered care in a supportive environment, while offering competitive pay and benefits for career growth.