Healthcare Intake & Referral Specialist

Automatic Data Processing, Inc.; Boston (MA); Vor Ort; USD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Paid Sick time

Paid Time off

Health insurance

Zusammenfassung

Automatic Data Processing, Inc. is seeking an organized Intake Coordinator for our Boston on-site team. You will connect hospital discharge staff, physicians, clinicians, and patients to process referrals efficiently, ensuring safe transitions to home-based care and timely SOC visits.

The role emphasizes accurate data entry in EMR, insurance verification, and strong customer service. A healthcare background and proficiency with Microsoft Office are preferred traits for success.

Qualifikationen

• High School Diploma or equivalent required; college degree preferred.
• Healthcare administration-related degree preferred for advanced coordination.
• CNA or Medical Assistant training is a plus.

Aufgaben

• Referral Processing: Register patients and maintain EMR; respond to inquiries from patients and providers.
• Data Management: Track referrals, gather documentation, and communicate status to teams.
• Verification: Check insurance coverage, benefits, authorizations, and patient eligibility.
• Care Coordination: Schedule Start of Care visits within regulatory timelines and address barriers.
• Order Tracking: Maintain orders, signatures, and certifications per Medicare/Medicaid rules.
• Support marketing and business development with excellent referral-source service.
• Participate in quality improvement initiatives for intake and admissions.

Kenntnisse

Organizational skills

Communication skills

Multitasking

Attention to detail

Customer service

Microsoft Office

Ausbildung

High School Diploma or Equivalent

Associate or Bachelor’s degree in healthcare administration

CNA or MA training

Tools

EMR systems

Microsoft Word

Microsoft Excel

Outlook

Jobbeschreibung

Automatic Data Processing, Inc. is seeking an organized Intake Coordinator for our Boston on-site team. You will connect hospital discharge staff, physicians, clinicians, and patients to process referrals efficiently, ensuring safe transitions to home-based care and timely SOC visits.

The role emphasizes accurate data entry in EMR, insurance verification, and strong customer service. A healthcare background and proficiency with Microsoft Office are preferred traits for success.