Healthcare Inbound Customer Service Specialist

Healthcare Support Staffing; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Opportunity to acquire new skills

Positive work environment

Job summary

A national healthcare recruiting firm is seeking an experienced Customer Service Representative for their Milwaukee office. In this role, you will manage inbound calls, assisting members with marketplace coverage and ensuring excellent customer service. The ideal candidate will have call center experience and be comfortable multitasking across various applications. Enjoy competitive pay, a positive work environment, and the chance for career advancement in a rapidly growing company.

Qualifications

• Experience in a call center with heavy call volume is preferred.
• Ability to toggle multiple applications efficiently.

Responsibilities

• Handle inbound calls and assist members with inquiries.
• Provide excellent customer service and adhere to company guidelines.

Skills

Call center experience

Multi-tasking

Typing while on the phone

Job description

A national healthcare recruiting firm is seeking an experienced Customer Service Representative for their Milwaukee office. In this role, you will manage inbound calls, assisting members with marketplace coverage and ensuring excellent customer service. The ideal candidate will have call center experience and be comfortable multitasking across various applications. Enjoy competitive pay, a positive work environment, and the chance for career advancement in a rapidly growing company.