Healthcare Inbound Support Specialist

Arsenault; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A large healthcare organization based in Dallas, TX is seeking Customer Service Representatives to join their team. The main responsibilities include receiving and managing inbound calls for member and provider services, ensuring quality customer interaction. Candidates should possess prior experience in customer service, ideally in a call center, along with strong soft skills to navigate conversations professionally. This is a great opportunity to be part of a growing team in the healthcare sector.

Qualifications

• Experience in customer service or call center environment preferred.
• Ability to navigate conversations with professionalism and care.

Responsibilities

• Handle inbound calls from members and providers.
• Receive and respond to service inquiries.

Skills

Prior customer service experience

Strong soft skills

Professional communication

Job description

A large healthcare organization based in Dallas, TX is seeking Customer Service Representatives to join their team. The main responsibilities include receiving and managing inbound calls for member and provider services, ensuring quality customer interaction. Candidates should possess prior experience in customer service, ideally in a call center, along with strong soft skills to navigate conversations professionally. This is a great opportunity to be part of a growing team in the healthcare sector.