Healthcare Member Outreach Specialist

Healthcare Support Staffing; Dallas (TX); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Dental benefits

Vision benefits

Positive work environment

Job summary

A leading healthcare staffing firm is seeking a Customer Service Representative to conduct outreach and assist members with available health programs. The role involves making a high volume of calls and using proprietary software. Ideal candidates should have healthcare experience, strong soft skills, and a professional appearance. Competitive salary of $14-$15/hr with benefits offered in a fun work environment. This is a great opportunity to advance your career in a growing company.

Qualifications

• Healthcare experience highly preferred.
• General typing and data entry skills required.
• Must have soft skills that are important for the role.
• Reliability is crucial in terms of attendance.
• Ability to collaborate effectively with others.
• Good work ethic and willingness to learn.
• Must maintain a professional appearance.

Responsibilities

• Conduct outreach to inform members about available programs.
• Make 80-120 outbound and inbound calls daily.
• Use a queue system to assist qualified individuals.
• Follow a script to determine service eligibility.

Skills

Healthcare experience

Computer skills

Soft skills

Reliability

Ability to work well with others

Good work ethic

Professional appearance

Job description

A leading healthcare staffing firm is seeking a Customer Service Representative to conduct outreach and assist members with available health programs. The role involves making a high volume of calls and using proprietary software. Ideal candidates should have healthcare experience, strong soft skills, and a professional appearance. Competitive salary of $14-$15/hr with benefits offered in a fun work environment. This is a great opportunity to advance your career in a growing company.