Healthcare Member Support Specialist

Healthcare Support Staffing; Oak Brook (IL); On-site; USD 13,776; Full time

Job summary

A national healthcare recruiting and staffing firm is hiring a Customer Service Representative to work in their inbound clinical call center. The successful candidate will be responsible for answering policy members' questions and performing data entry and research tasks. This position requires strong communication skills and the ability to multi-task effectively. Offering a pay rate of $10.00 per hour, this role promises a structured workweek from Monday to Friday, 8:30 AM to 5 PM.

Qualifications

• Strong communication skills to answer an array of questions from policy members.
• Ability to multi-task effectively including data entry and research.

Responsibilities

• Serve as a customer service representative in the inbound clinical call center.
• Answer questions related to ID cards, primary care physicians, and specialists.
• Perform data entry, research, and document calls.

Job description

A national healthcare recruiting and staffing firm is hiring a Customer Service Representative to work in their inbound clinical call center. The successful candidate will be responsible for answering policy members' questions and performing data entry and research tasks. This position requires strong communication skills and the ability to multi-task effectively. Offering a pay rate of $10.00 per hour, this role promises a structured workweek from Monday to Friday, 8:30 AM to 5 PM.