Healthcare Inbound Support Agent (Member Help)

Healthcare Support Staffing; Troy (MI); Vor Ort; USD 16.531 - 17.908; Vollzeit

Zusammenfassung

A national healthcare recruiting firm in Michigan is seeking a Call Center Representative to assist members with eligibility and benefit inquiries. The role involves answering high volumes of inbound calls and requires strong customer service skills. Candidates should have a high school diploma and 1-3 years of call center experience. The position offers a pay range of $12-$13 per hour based on experience, with potential for overtime and extensions.

Qualifikationen

• 1-3 years customer service/call center experience.
• Great attendance, punctuality, and reliability.

Aufgaben

• Handle eligibility, benefit, and payment questions.
• Answer incoming calls in a high volume call center environment.
• Toggling multiple screens and maintaining conversations with customers.

Kenntnisse

Customer service

Multitasking

Communication

Ausbildung

HS Diploma/GED

Jobbeschreibung

A national healthcare recruiting firm in Michigan is seeking a Call Center Representative to assist members with eligibility and benefit inquiries. The role involves answering high volumes of inbound calls and requires strong customer service skills. Candidates should have a high school diploma and 1-3 years of call center experience. The position offers a pay range of $12-$13 per hour based on experience, with potential for overtime and extensions.