Healthcare Front Office Coordinator – Patient Experience

SENTA ENT and Allergy Physicians; Reston (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

HSA

FSA

Disability insurance

Holidays & PTO

Employee Assistance Program

Job summary

Reston Ear, Nose, & Throat, affiliated with SENTA Partners, seeks a friendly, patient-focused administrative professional to join our Reston office. You will greet patients, handle check-in/out, schedule appointments, and help ensure accurate records.

The ideal candidate has 2+ years in a fast-paced healthcare setting, strong MS Office and EMR skills, and excellent communication and organization. We offer comprehensive benefits, including medical, dental, vision, HSA/FSA, PTO, and EAP, plus a

Qualifications

• High school or associate degree preferred.
• 2+ years in a fast-paced healthcare practice.
• Proficiency with MS Office and EMR systems.
• Excellent communication, organization and professional skills.
• Strong interpersonal and customer service abilities.

Responsibilities

• Greet patients warmly during check-in/out.
• Collect and post payments.
• Answer phone calls and schedule appointments.
• Ensure patient information is accurate and updated.
• Review eligibility and calculate patient financial responsibilities.
• Prepare medical records for patients and physicians.
• Perform other administrative duties to support the practice.

Skills

MS Office

EMR

Phone etiquette

Organization

Communication

Interpersonal skills

Customer service

Multitasking

Education

High school or associate degree

Tools

EMR software

Job description

Reston Ear, Nose, & Throat, affiliated with SENTA Partners, seeks a friendly, patient-focused administrative professional to join our Reston office. You will greet patients, handle check-in/out, schedule appointments, and help ensure accurate records.

The ideal candidate has 2+ years in a fast-paced healthcare setting, strong MS Office and EMR skills, and excellent communication and organization. We offer comprehensive benefits, including medical, dental, vision, HSA/FSA, PTO, and EAP, plus a