Patient-First Front Desk Coordinator - ENT Office

SENTA ENT and Allergy Physicians; Canton (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits

HSA

FSA

Disability insurance

PTO

EAP

401K match

Job summary

SENTA Partners seeks a Front Office Coordinator to greet patients, schedule appointments, and support clinical staff in a busy ENT and allergy practice in Georgia. You will manage patient data, insurance details, and billing while ensuring confidentiality and top-notch customer service in a fast-paced environment.

The role requires strong organization, teamwork, and proficiency with MS Office and EMR systems. Eligible candidates can expect competitive benefits and a collaborative work culture.

Qualifications

• High school diploma or GED required.
• Medical reception experience preferred.
• Knowledge of standard clinic practices, policies and procedures.
• Read, write, and comprehend simple instructions, short correspondence, and memos.
• Effectively present information to customers, clients and peers.
• Ability to work effectively both independently and as part of a team.
• Possess strong organizational skills and the ability to multi-task.
• Knowledge of MS Office and Electronic Medical Records (EMR).

Responsibilities

• Greet and check-in patients in a friendly and professional manner.
• Manage patient appointment scheduling, including rescheduling and cancellations.
• Answer incoming phone calls, respond to inquiries, and direct calls as needed.
• Collect and verify patient information, including insurance details and demographics.
• Maintain patient records in the practice management system, ensuring accuracy and confidentiality.
• Process patient payments, handle billing inquiries, and provide receipts for transactions.
• Coordinate communication between the front office, clinical staff, and physicians.
• Adhere to HIPAA regulations and company policies regarding patient information and confidentiality.

Skills

Customer service

Organization

Multi-tasking

Communication

Teamwork

Education

High school diploma

GED

Tools

MS Office

EMR

Job description

SENTA Partners seeks a Front Office Coordinator to greet patients, schedule appointments, and support clinical staff in a busy ENT and allergy practice in Georgia. You will manage patient data, insurance details, and billing while ensuring confidentiality and top-notch customer service in a fast-paced environment.

The role requires strong organization, teamwork, and proficiency with MS Office and EMR systems. Eligible candidates can expect competitive benefits and a collaborative work culture.