Front Office Coordinator

SENTA ENT and Allergy Physicians; Reston (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

HSA

FSA

Disability insurance

Holidays & PTO

Employee Assistance Program

Job summary

Reston Ear, Nose, & Throat, affiliated with SENTA Partners, seeks a friendly, patient-focused administrative professional to join our Reston office. You will greet patients, handle check-in/out, schedule appointments, and help ensure accurate records.

The ideal candidate has 2+ years in a fast-paced healthcare setting, strong MS Office and EMR skills, and excellent communication and organization. We offer comprehensive benefits, including medical, dental, vision, HSA/FSA, PTO, and EAP, plus a

Qualifications

• High school or associate degree preferred.
• 2+ years in a fast-paced healthcare practice.
• Proficiency with MS Office and EMR systems.
• Excellent communication, organization and professional skills.
• Strong interpersonal and customer service abilities.

Responsibilities

• Greet patients warmly during check-in/out.
• Collect and post payments.
• Answer phone calls and schedule appointments.
• Ensure patient information is accurate and updated.
• Review eligibility and calculate patient financial responsibilities.
• Prepare medical records for patients and physicians.
• Perform other administrative duties to support the practice.

Skills

MS Office

EMR

Phone etiquette

Organization

Communication

Interpersonal skills

Customer service

Multitasking

Education

High school or associate degree

Tools

EMR software

Job description

Brief Description

Reston Ear, Nose, & Throat, an affiliate of SENTA Partners, is Northern Virginia's premier adult and pediatric otolaryngology center. The specialists at Reston Ear, Nose and Throat are committed to providing compassionate and comprehensive care for a wide range of ear, nose, and throat (ENT) and allergy problems for adult and pediatric patients.

SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.

We are looking for a pleasant, customer-oriented, reliable professional to work interdependently with the Reston ENT team to help provide the highest quality patient care experience.

Responsibilities include

• Greet patients warmly when performing check-in/out procedures
• Collect and post payments
• Answer phone calls and schedule appointments
• Ensure patient information is accurate and updated
• Review eligibility and calculate patients’ financial responsibilities prior to their visit
• Prepare medical records for patients, physicians, and other requesting entities
• Perform other administrative duties to support our practice

What We Offer

• Comprehensive Health Benefits (Medical, Dental, and Vision)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Holidays & Paid Time Off (PTO)
• Employee Assistance Program (EAP)

Requirements

• High school or associates degree (preferred)
• 2+ years of experience in a fast-paced healthcare practice
• Knowledge of MS Office and Electronic Medical Records (EMR)
• High level of professionalism and work ethic
• Excellent communication, organization, and analytical skills
• Great interpersonal and customer service skills
• Ability to multi-task and prioritize work
• Selfless attitude and Team player

Summary

• Certain US jurisdictions require SENTA Partners to provide new employees with a reasonable estimate of the salary for this role at the location in which the job may be performed. The posted salary range reflects our best estimate at the time of posting, though it's important to remember that actual salaries may vary. Factors that determine the final salary offer include office location, experience, skills, and current organizational needs.
• SENTA Partners is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.