Front Office Coordinator

Poppy Bank; Reston (VA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health benefits

HSA

FSA

Disability insurance

Holidays PTO

EAP

Job summary

Reston Ear, Nose & Throat, an affiliate of SENTA Partners, is seeking a friendly, patient-focused Front Office professional to join our Reston team.

You will greet patients, collect payments, manage appointments, and help keep patient records accurate in a fast-paced healthcare setting.

Qualifications

• High school diploma or associate degree preferred.
• 2+ years of experience in a fast-paced healthcare practice.
• Knowledge of MS Office and Electronic Medical Records (EMR).
• Excellent communication, organization, and analytical skills.
• Great interpersonal and customer service skills.

Responsibilities

• Greet patients warmly during check-in/out.
• Collect and post payments.
• Answer phone calls and schedule appointments.
• Ensure patient information is accurate and updated.
• Review eligibility and calculate patients’ financial responsibilities.
• Prepare medical records for patients, physicians, and other requesting entities.
• Perform other administrative duties to support the practice.

Skills

Customer service

MS Office

EMR

Communication

Organization

Analytical skills

Team player

Multi-tasking

Professionalism

Education

High school

Associate degree

Tools

MS Office

EMR software

Job description

• Location 1860 Town Center Drive,Suite 335,Reston, VA, 20190,United States
• Base Pay $18.00 - $21.00 / Hour
• Job Category Clinical Front Office, Clinical Support
• Employee Type Full-time (40)
• Required Degree High school
• Manage Others No

Contact information

• Phone [phone]

Description

Reston Ear, Nose, & Throat , an affiliate of SENTA Partners , is Northern Virginia's premier adult and pediatric otolaryngology center. The specialists at Reston Ear, Nose and Throat are committed to providing compassionate and comprehensive care for a wide range of ear, nose, and throat (ENT) and allergy problems for adult and pediatric patients.

SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission ishelp people Breathe better, Hear better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.

We are looking for a pleasant, customer-oriented, reliable professional to work interdependently with the Reston ENT team to help provide the highest quality patient care experience.

Responsibilities include:

• Greet patients warmly when performing check-in/out procedures
• Collect and post payments
• Answer phone calls and schedule appointments
• Ensure patient information is accurate and updated
• Review eligibility and calculate patients’ financial responsibilities prior to their visit
• Prepare medical records for patients, physicians, and other requesting entities
• Perform other administrative duties to support our practice

What We Offer:

• Comprehensive Health Benefits (Medical,Dental, and Vision)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Holidays & Paid Time Off (PTO)
• Employee Assistance Program (EAP)

Requirements

• High school or associates degree (preferred)
• 2+ years of experience in a fast-paced healthcare practice
• Knowledge of MS Office and Electronic Medical Records (EMR)
• High level of professionalism and work ethic
• Excellent communication, organization, and analytical skills
• Great interpersonal and customer service skills
• Ability to multi-task and prioritize work
• Selfless attitude and Team player

Summary

• Cer tain US jurisdictions require S ENTA Partners to provide new employees with a reasonable estimate of the salary for th is role at the loc a tion in which the job may be performed . Th e posted salary range reflects our best estimate at the time of posting, though it's important to remember that actual salaries may vary. Factors that determine the final salary offer include office location, experience , skills, and current organizational needs .
• SENTA Partners is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.