Healthcare Front Desk Specialist: Patient Care & Scheduling

Revel Staffing; Birmingham (AL); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Revel Staffing is seeking a professional Medical Receptionist for a busy healthcare clinic in Birmingham, AL. You will support front desk operations, patient registration, insurance verification, and payment collection while maintaining smooth patient flow and privacy.

The ideal candidate has strong customer service skills, basic computer proficiency, and the ability to work in a fast-paced medical office environment with an emphasis on accuracy and confidentiality.

Qualifications

• High school diploma or GED required.
• Active HIPAA compliance credential / training required.
• Basic computer skills with MS Office familiarity.
• Strong attention to detail and accuracy.

Responsabilités

• Greet patients and provide a friendly, professional first impression.
• Check patients in and out accurately and efficiently.
• Provide registration forms and collect required patient documentation.
• Obtain and scan copies of insurance cards, identification, and other required documents.
• Register new patients and update existing patient records.
• Verify insurance information accurately and in a timely manner.
• Collect patient payments, copays, balances, and other required fees.
• Process cash, check, and credit card payments.
• Assist with billing questions, payment issues, and basic account inquiries.
• Maintain patient flow and communicate wait times or updates as needed.
• Answer phones with a clear, professional, and courteous manner.
• Respond promptly to patient needs and provide excellent customer service.
• Assist patients with follow-up appointments and medical documentation requests.
• Balance daily patient charges against system reports.
• Complete opening and closing procedures, including preparing paperwork and submitting required reports.
• Follow cash control procedures and help secure financial assets.
• Maintain complete, accurate, and confidential patient records.
• Support front office operations and perform other administrative duties as assigned.
• Follow clinic policies, HIPAA requirements, and patient privacy standards.

Connaissances

Customer service

Attention to detail

Phone communication

Organizational skills

Basic computer skills

Formation

High school diploma or GED

Outils

Microsoft Office

EMR software

Scheduling software

Description du poste

Revel Staffing is seeking a professional Medical Receptionist for a busy healthcare clinic in Birmingham, AL. You will support front desk operations, patient registration, insurance verification, and payment collection while maintaining smooth patient flow and privacy.

The ideal candidate has strong customer service skills, basic computer proficiency, and the ability to work in a fast-paced medical office environment with an emphasis on accuracy and confidentiality.