Medical Front Desk Specialist: Patient Care & Scheduling

Seale Harris Clinic; Birmingham (AL); On-site; USD 19,000 - 23,000; Full time

Job summary

Seale Harris Clinic in Birmingham is seeking a Front Office Associate to warmly greet patients, manage a multi-line phone system, schedule and confirm appointments, and register new patients in our EMR system.

The role emphasizes professional communication, empathy, privacy compliance (HIPAA), and accurate copayment processing. Prior medical office experience is preferred but not required, and a High School diploma or equivalent is required.

Qualifications

• High School diploma or equivalent required.
• Related medical office experience preferred but not required.
• Ability to handle HIPAA privacy and patient information.

Responsibilities

• Greet patients and guests at the front desk in a courteous manner.
• Answer calls using a multi-line phone system and route them appropriately.
• Schedule, confirm, and reschedule appointments.

Skills

Front desk

Customer service

HIPAA privacy

Phone etiquette

Scheduling

Empathy

Professional communication

Education

High School diploma or equivalent

Tools

EMR system

Job description

Seale Harris Clinic in Birmingham is seeking a Front Office Associate to warmly greet patients, manage a multi-line phone system, schedule and confirm appointments, and register new patients in our EMR system.

The role emphasizes professional communication, empathy, privacy compliance (HIPAA), and accurate copayment processing. Prior medical office experience is preferred but not required, and a High School diploma or equivalent is required.