Patient-First Medical Front Desk Specialist

Revel Staffing; Pasadena (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Revel Staffing is seeking a professional Medical Receptionist for a busy healthcare clinic to support front desk operations, patient registration, insurance verification, payment collection, and smooth patient flow.

You will greet patients, manage check-in/out, verify insurance, process payments, maintain confidential records, answer phones, and assist with scheduling and follow-ups in a fast-paced medical office.

Qualifications

• High school diploma or GED required.
• Active HIPAA compliance credential / training required.
• Basic computer skills, including familiarity with Microsoft Office or similar programs.
• Strong attention to detail and accuracy.
• Positive customer service skills and a patient-focused attitude.
• Professional appearance and demeanor.
• Clear and articulate phone communication skills.
• Ability to stay organized while managing multiple tasks.
• Ability to handle confidential patient and billing information with discretion.

Responsibilities

• Greet patients and manage check-in/out accurately.
• Provide registration forms and collect documents.
• Verify insurance information accurately and in a timely manner.
• Process patient payments, copays, balances, and other fees.
• Answer phones professionally and assist with follow-ups.
• Maintain patient records and HIPAA-compliant privacy.
• Balance daily charges and assist with opening/closing procedures.
• Support front desk operations and coordinate scheduling as needed.

Skills

Customer service

Attention to detail

Phone communication

Organizational skills

Multitasking

Professional appearance

Discretion with confidential情報

Education

High school diploma or GED

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

Revel Staffing is seeking a professional Medical Receptionist for a busy healthcare clinic to support front desk operations, patient registration, insurance verification, payment collection, and smooth patient flow.

You will greet patients, manage check-in/out, verify insurance, process payments, maintain confidential records, answer phones, and assist with scheduling and follow-ups in a fast-paced medical office.