Healthcare Front Desk Specialist - Patient Access

Capital Health (US); Princeton (TX); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Time-Off Program

Retirement Savings

Job summary

Capital Health in Texas is seeking a friendly receptionist to support patient access across its facilities. The role handles phones, scheduling, chart preparation, and patient check-in/check-out while ensuring HIPAA compliance and accurate insurance data.

Ideal candidates bring 1 year of healthcare front-desk experience, strong communication, and proficiency with Microsoft Office and Excel. Comprehensive benefits and 40-hour weeks are provided.

Qualifications

• High School diploma or equivalent.
• 1 year experience as receptionist or clerk in healthcare or 1 year customer service experience.
• Familiarity with medical terminology, ICD-10 and CPT codes; excellent communication skills.
• Proficient computer skills and basic Microsoft Office; familiarity with Excel.

Responsibilities

• Answer telephones promptly and courteously, routing calls to the appropriate area.
• Schedule and cancel appointments; prepare charts and patient paperwork as needed.
• Register patients ensuring accurate demographics and insurance information.
• Collect co-pays and balances; refer past due balances to CBO staff.
• Perform day-end reconciliations and processing of batch deposits.

Skills

Phone etiquette

Interpersonal skills

Communication skills

Customer service

Medical terminology

HIPAA knowledge

Microsoft Office

Excel

Education

High School diploma

1 year receptionist experience

Tools

Microsoft Office

Excel

Job description

Capital Health in Texas is seeking a friendly receptionist to support patient access across its facilities. The role handles phones, scheduling, chart preparation, and patient check-in/check-out while ensuring HIPAA compliance and accurate insurance data.

Ideal candidates bring 1 year of healthcare front-desk experience, strong communication, and proficiency with Microsoft Office and Excel. Comprehensive benefits and 40-hour weeks are provided.