Healthcare Front Desk Secretary I (Patient Access)

NYU Langone Health; Miami Beach (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I for the Palm Beach Gardens site to support front-desk operations, greet patients, schedule appointments, and handle routine administrative duties. The role involves coordinating communications, processing referrals, and supporting the practice with Epic-related tasks and patient communications.

The candidate will work within the Faculty Group Practice, ensuring patient experience aligns with service standards and HIPAA compliance.

Qualifications

• High School Diploma and strong customer service orientation.
• Excellent organizational and verbal and written communication skills.
• Basic knowledge of word processing, spreadsheets, databases and Internet applications.
• Light, accurate keyboarding skills.
• Ability to complete multiple tasks efficiently in a team environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; routes inquiries clearly and timely.
• Prepares standard letters and forms; administrative support to physicians and practice.

Skills

Customer service

Communication

Organization

Multitasking

Education

High School Diploma

Job description

NYU Langone Health is seeking a Secretary I for the Palm Beach Gardens site to support front-desk operations, greet patients, schedule appointments, and handle routine administrative duties. The role involves coordinating communications, processing referrals, and supporting the practice with Epic-related tasks and patient communications.

The candidate will work within the Faculty Group Practice, ensuring patient experience aligns with service standards and HIPAA compliance.