Patient Intake & Scheduling Specialist

NYU Langone Health; Delray Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

NYU Langone Florida is seeking a Secretary I - Intake/Scheduler (FGP) in Palm Beach County, Florida. The role focuses on greeting patients, answering calls, scheduling appointments, and performing frontline administrative tasks to support practice operations.

The successful candidate will manage physician calendars, handle patient communications, coordinate authorizations, and assist with patient access while upholding service standards and confidentiality.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Basic knowledge of word processing, spreadsheet and Internet applications.
• Light, accurate keyboarding skills.
• Ability to complete multiple tasks in a team environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls and takes messages; routes to appropriate contact.
• Prepares standard letters and forms; manages mail and faxes.
• Greets patients and supports patient access activities.
• Maintains knowledge of practice/physician scheduling scripts and calendars.

Skills

Interpersonal skills

Verbal communication

Written communication

Organization

Customer service

Typing

Multitasking

Education

High School Diploma

Tools

Scheduling software

Word processing

Spreadsheets

Job description

NYU Langone Florida is seeking a Secretary I - Intake/Scheduler (FGP) in Palm Beach County, Florida. The role focuses on greeting patients, answering calls, scheduling appointments, and performing frontline administrative tasks to support practice operations.

The successful candidate will manage physician calendars, handle patient communications, coordinate authorizations, and assist with patient access while upholding service standards and confidentiality.