Healthcare Front Desk & Scheduling Specialist

humana; Sanford (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Humana is seeking a Receptionist 1 for CenterWell Senior Primary Care in Florida. The role handles front desk duties, patient check-ins, and basic billing while supporting clinicians and staff in a patient‑facing clinical environment.

The position requires strong customer service, organization, and the ability to multitask in a fast-paced healthcare setting. 40 hours per week with full-time benefits are offered.

Qualifications

• High School Diploma or GED required.
• 1 year+ healthcare or equivalent customer service experience preferred.
• Willingness to support patient care and improve patient experiences.

Responsibilities

• Greet patients and visitors professionally in person and by phone.
• Schedule and coordinate patient appointments with medical staff.
• Maintain and update patient records in EMR/CRM systems with accuracy.
• Assist with billing tasks, copays, and payments as needed.
• Support office operations and inventory, ensuring a tidy work area.

Skills

Customer service

Multitasking

Phone etiquette

Detail oriented

Team player

Education

High School Diploma or GED

Tools

MS Office

EMR Systems

Job description

Humana is seeking a Receptionist 1 for CenterWell Senior Primary Care in Florida. The role handles front desk duties, patient check-ins, and basic billing while supporting clinicians and staff in a patient‑facing clinical environment.

The position requires strong customer service, organization, and the ability to multitask in a fast-paced healthcare setting. 40 hours per week with full-time benefits are offered.