Healthcare Reception & Scheduling Specialist

Humana Inc; DeLand (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Job summary

Humana Inc. is seeking a Receptionist for its Deland, FL location to serve patients, providers, and visitors with a welcoming, professional experience. Responsibilities include routing calls, greeting visitors, and supporting daily clinic operations.

The role requires a High School Diploma or GED and 1+ year in healthcare or strong Customer Service background, with MS Office proficiency and excellent communication skills.

Qualifications

• Must have strong customer service orientation and professional phone demeanor.
• Ability to multitask in a fast-paced healthcare environment.
• Proficient with MS Office (Word, Excel, Outlook, Access).

Responsibilities

• Receive and route incoming and outgoing calls; greet visitors promptly.
• Coordinate provider appointments and manage schedules.
• Confirm patient visits and handle rescheduling/no-show follow-ups.
• Support basic administrative tasks and office operations.

Skills

Customer service

Multitask

Phone etiquette

Organizational skills

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

Humana Inc. is seeking a Receptionist for its Deland, FL location to serve patients, providers, and visitors with a welcoming, professional experience. Responsibilities include routing calls, greeting visitors, and supporting daily clinic operations.

The role requires a High School Diploma or GED and 1+ year in healthcare or strong Customer Service background, with MS Office proficiency and excellent communication skills.