Patient Services Specialist – Orthopedics Front Office

The CORE Institute; Wayne (PA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with employer match

Paid time off and holidays

Job summary

Premier Orthopaedics and Philadelphia Hand to Shoulder Center are seeking a Patient Service Representative to join our on-site team in King of Prussia. The role involves greeting patients, checking in/out, verifying insurance, scheduling appointments, and collecting payments with a focus on accuracy and confidentiality.

We value excellent customer service, professional communication, and adherence to HIPAA in all interactions.

Qualifications

• 1-2 years of patient registration/front desk experience preferred.
• Experience with insurance rules and patient billing is a plus.
• Knowledge of medical terminology and EMR systems helpful.

Responsibilities

• Greet patients and manage check-in/check-out.
• Answer calls and relay messages to staff.
• Verify demographics and insurance information; collect payments.
• Schedule appointments and coordinate referrals/authorizations.
• Maintain EMR accuracy and HIPAA compliance.

Skills

Front desk excellence

HIPAA compliance

Communication

Education

High school diploma or equivalent

Tools

Allscripts Pro Suite

Job description

Premier Orthopaedics and Philadelphia Hand to Shoulder Center are seeking a Patient Service Representative to join our on-site team in King of Prussia. The role involves greeting patients, checking in/out, verifying insurance, scheduling appointments, and collecting payments with a focus on accuracy and confidentiality.

We value excellent customer service, professional communication, and adherence to HIPAA in all interactions.