Healthcare Front Desk Scheduler

The US Oncology Network; Columbia (MD); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Maryland Oncology Hematology is seeking an entry-level front desk/office coordinator to support patient flow and billing in a fast-paced oncology clinic across Maryland. You will answer calls, schedule appointments, verify insurances, collect co-pays, and help maintain EMR records.

The role requires strong communication and Microsoft Office proficiency, with 0–3 years in a medical office preferred. Join a supportive team at MOH with opportunities to grow.

Qualifications

• High school diploma or equivalent.
• Entry-level position requiring 0–3 years of experience, preferably in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Must have excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers incoming calls, assesses needs, directs to appropriate personnel and pages clinic staff.
• Schedules new and returning patients and referrals in the EMR per physician guidelines.
• Obtains insurance authorizations and communications related to referrals in charts/EMR.
• Collects co-pays and other out-of-pocket amounts at visit time.
• Maintains scheduling templates and coordinates with physicians and staff.
• Arranges financial counseling for patients as needed.
• Maintains patient confidentiality and supports front-office efficiency.
• Prepares correspondence, memos, forms, and documents as requested by supervisor.

Skills

Medical terminology

Communication

Customer service

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

Maryland Oncology Hematology is seeking an entry-level front desk/office coordinator to support patient flow and billing in a fast-paced oncology clinic across Maryland. You will answer calls, schedule appointments, verify insurances, collect co-pays, and help maintain EMR records.

The role requires strong communication and Microsoft Office proficiency, with 0–3 years in a medical office preferred. Join a supportive team at MOH with opportunities to grow.