Healthcare Front Desk Receptionist - Full-Time

Trinity Health; Mishawaka (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

1st Day medical coverage

Dental coverage

Vision coverage

Paid time off

403B and educational assistance

Daily pay access

Employee referral incentives

Professional development opportunities

Job summary

Trinity Health PACE is seeking a capable front desk/office support specialist to greet visitors, manage phone calls, and handle documents and reports. The role supports the PACE organization with a patient-centered focus and requires strong communication and organizational skills.

You will maintain reception areas, assist participants and families, and help ensure accurate attendance records while upholding confidentiality and safety policies in a healthcare setting.

Qualifications

• High school diploma or equivalent.
• One year of office experience preferred, medical office setting highly desired.
• Experience servicing as the first point of contact for customers strongly desired.
• Superior written and verbal communication skills.
• Proficiency with MS Office.
• Ability to learn/use other software as required.
• Must possess excellent interpersonal, problem solving, conflict management, customer service and organizational skills.

Responsibilities

• Greet visitors and clients in a professional and friendly manner.
• Direct clients to the appropriate person or department.
• Answer, screen, and forward incoming phone calls.
• Prepare documents, reports, or correspondence.
• Provided information about agency services to participants, families, external agencies, and the general public.
• Maintain a clean and organized reception area.
• Maintain participant identification card system and ensure accurate attendance records.
• Perform data entry and basic administrative tasks.
• Maintain confidentiality of sensitive information.
• Follow all safety, security, infection control, and hazardous material policies and procedures.

Skills

Customer service

Communication skills

Interpersonal skills

Data entry

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Trinity Health PACE is seeking a capable front desk/office support specialist to greet visitors, manage phone calls, and handle documents and reports. The role supports the PACE organization with a patient-centered focus and requires strong communication and organizational skills.

You will maintain reception areas, assist participants and families, and help ensure accurate attendance records while upholding confidentiality and safety policies in a healthcare setting.