Receptionist - Full Time - Saint Joseph PACE

Trinity Health; Mishawaka (IN); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

1st Day medical coverage

Dental coverage

Vision coverage

Paid time off

403B and educational assistance

Daily pay access

Employee referral incentives

Professional development opportunities

Résumé du poste

Trinity Health PACE is seeking a capable front desk/office support specialist to greet visitors, manage phone calls, and handle documents and reports. The role supports the PACE organization with a patient-centered focus and requires strong communication and organizational skills.

You will maintain reception areas, assist participants and families, and help ensure accurate attendance records while upholding confidentiality and safety policies in a healthcare setting.

Qualifications

• High school diploma or equivalent.
• One year of office experience preferred, medical office setting highly desired.
• Experience servicing as the first point of contact for customers strongly desired.
• Superior written and verbal communication skills.
• Proficiency with MS Office.
• Ability to learn/use other software as required.
• Must possess excellent interpersonal, problem solving, conflict management, customer service and organizational skills.

Responsabilités

• Greet visitors and clients in a professional and friendly manner.
• Direct clients to the appropriate person or department.
• Answer, screen, and forward incoming phone calls.
• Prepare documents, reports, or correspondence.
• Provided information about agency services to participants, families, external agencies, and the general public.
• Maintain a clean and organized reception area.
• Maintain participant identification card system and ensure accurate attendance records.
• Perform data entry and basic administrative tasks.
• Maintain confidentiality of sensitive information.
• Follow all safety, security, infection control, and hazardous material policies and procedures.

Connaissances

Customer service

Communication skills

Interpersonal skills

Data entry

Formation

High School Diploma or equivalent

Outils

MS Office

Description du poste

Employment Type

Full time

Shift

Monday-Friday 7:45am-4:15pm

Purpose

The primary purpose of this position is to provide a variety of office support functions for the PACE Organization, including but not limited to: receiving visitors and telephone calls, maintaining records and preparing reports, filing, typing a variety of materials, as well as maintaining and updating a mixture of lists to support the organization.

What you will do

• Greet visitors and clients in a professional and friendly manner
• Direct clients to the appropriate person or department
• Answer, screen, and forward incoming phone calls
• Prepare documents, reports, or correspondence
• Provided information about agency services to participants, families, external agencies, and the general public
• Maintain a clean and organized reception area
• Maintain participant identification card system and ensure accurate attendance records
• Perform data entry and basic administrative tasks
• Maintain confidentiality of sensitive information
• Follow all safety, security, infection control, and hazardous material policies and procedures

Minimum Qualifications

• High school diploma or equivalent required
• One year of office experience preferred, experience in a medical office setting highly desired.
• Experience servicing as the first point of contact for customers strongly desired.
• Superior written and verbal communication skills.
• Proficiency with MS Office.
• Ability to learn/use other software as required.
• Must possess excellent interpersonal, problem solving, conflict management, customer service and organizational skills.

Position Highlights and Benefits

• Comprehensive benefits including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.
• Access to daily pay and employee referral incentives.
• Supportive environment with a patient-centered focus.
• Opportunities for professional development.

Ministry / Facility Information

Trinity Health PACE, provides high-quality care to seniors in the communities we serve.

Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home.

We are guided by core values of reverence, commitment, safety, justice, stewardship, and integrity.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.