Receptionist - Full Time - Saint Joseph PACE

Trinity Health PACE; Mishawaka (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits

Daily pay access

Educational assistance

Patient-centered environment

Job summary

Trinity Health PACE in Mishawaka, IN is seeking a friendly front desk receptionist to handle visitors, answer calls, and support daily office tasks. You will maintain records, prepare reports, and help keep the reception area organized while ensuring confidentiality and compassionate service.

This full-time role emphasizes strong communication, proficiency in MS Office, and the ability to direct inquiries to the right department.

Qualifications

• High school diploma or equivalent required.
• One year of office experience preferred, healthcare setting highly desired.
• Experience servicing as the first point of contact for customers strongly desired.
• Superior written and verbal communication skills.
• Proficiency with MS Office. Ability to learn/use other software as required.

Responsibilities

• Greet visitors and clients in a professional and friendly manner.
• Direct clients to the appropriate person or department.
• Answer, screen, and forward incoming phone calls.
• Prepare documents, reports, or correspondence.
• Provide information about agency services to participants, families, external agencies, and the general public; maintain a clean and organized reception area.
• Maintain participant identification card system and ensure accurate attendance records.
• Perform data entry and basic administrative tasks.
• Maintain confidentiality of sensitive information.
• Follow all safety, security, infection control, and hazardous material policies and procedures.

Skills

MS Office

Phone screening

Front desk

Data entry

Education

High school diploma

Job description

Employment Type:Full timeShift:Description:

Shift: Monday-Friday 7:45am-4:15pm

Purpose:

The primary purpose of this position is to provide a variety of office support functions for the PACE Organization, including but not limited to: receiving visitors and telephone calls, maintaining records and preparing reports, filing, typing a variety of materials, as well as maintaining and updating a mixture of lists to support the organization.

What you will do:

• Greet visitors and clients in a professional and friendly manner


• Direct clients to the appropriate person or department


• Answer, screen, and forward incoming phone calls


• Prepare documents, reports, or correspondence


• Provided information about agency services to participants, families, external agencies, and the general public Maintain a clean and organized reception area


• Maintain participant identification card system and ensure accurate attendance records


• Perform data entry and basic administrative tasks


• Maintain confidentiality of sensitive information


• Follow all safety, security, infection control, and hazardous material policies and procedures

Minimum Qualifications:

• High school diploma or equivalent required


• One year of office experience preferred, experience in a medical office setting highly desired.


• Experience servicing as the first point of contact for customers strongly desired.


• Superior written and verbal communication skills.


• Proficiency with MS Office. Ability to learn/use other software as required.


• Must possess excellent interpersonal, problem solving, conflict management, customer service and organizational skills.

Position Highlights and Benefits:

• Comprehensive benefits including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.


• Access to daily pay and employee referral incentives.


• Supportive environment with a patient-centered focus.


• Opportunities for professional development.

Ministry/Facility Information

Trinity Health PACE, provides high-quality care to seniors in the communities we serve. Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home.

We are guided by core values of reverence, commitment, safety, justice, stewardship, and integrity.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.