Front Desk Coordinator - Patient Services & Records

Trinity Health PACE; Mishawaka (IN); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Daily pay access

Educational assistance

Patient-centered environment

Résumé du poste

Trinity Health PACE in Mishawaka, IN is seeking a friendly front desk receptionist to handle visitors, answer calls, and support daily office tasks. You will maintain records, prepare reports, and help keep the reception area organized while ensuring confidentiality and compassionate service.

This full-time role emphasizes strong communication, proficiency in MS Office, and the ability to direct inquiries to the right department.

Qualifications

• High school diploma or equivalent required.
• One year of office experience preferred, healthcare setting highly desired.
• Experience servicing as the first point of contact for customers strongly desired.
• Superior written and verbal communication skills.
• Proficiency with MS Office. Ability to learn/use other software as required.

Responsabilités

• Greet visitors and clients in a professional and friendly manner.
• Direct clients to the appropriate person or department.
• Answer, screen, and forward incoming phone calls.
• Prepare documents, reports, or correspondence.
• Provide information about agency services to participants, families, external agencies, and the general public; maintain a clean and organized reception area.
• Maintain participant identification card system and ensure accurate attendance records.
• Perform data entry and basic administrative tasks.
• Maintain confidentiality of sensitive information.
• Follow all safety, security, infection control, and hazardous material policies and procedures.

Connaissances

MS Office

Phone screening

Front desk

Data entry

Formation

High school diploma

Description du poste

Trinity Health PACE in Mishawaka, IN is seeking a friendly front desk receptionist to handle visitors, answer calls, and support daily office tasks. You will maintain records, prepare reports, and help keep the reception area organized while ensuring confidentiality and compassionate service.

This full-time role emphasizes strong communication, proficiency in MS Office, and the ability to direct inquiries to the right department.