Healthcare Front Desk Pro - Welcoming Admin Hub

Paycom; Richardson (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

Paycom is seeking a Front Desk Receptionist to create a welcoming, professional first impression for guests, visitors, and employees at our Richardson, TX location. The role handles front desk duties, mail and package processing, scanning and uploading documents to digital drives, and maintaining organized records.

Ideal candidates will have high school diploma, 1 year of customer service, proficiency with Microsoft Office, data entry, and basic document-management.

Qualifications

• Previous receptionist, front desk, administrative, or office experience preferred.
• Strong customer service and communication skills.
• Professional, friendly, and welcoming demeanor.
• Strong attention to detail and organizational skills.
• Ability to handle confidential information appropriately.
• Basic computer skills and familiarity with email, scanning equipment, shared drives, and document-management systems.
• Ability to follow filing, scanning, naming, and document-upload procedures.
• Ability to prioritize tasks and work independently in a busy office environment.

Responsibilities

• Greet and welcome guests, visitors, clients, and vendors in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls and messages as appropriate.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Open and process company mail according to established procedures.
• Review documents and determine the appropriate department, folder, or digital drive for filing.
• Scan incoming mail and documents clearly and accurately.
• Upload scanned documents to the correct shared drives, folders, or electronic filing systems.
• Ensure digital documents are properly named, organized, and stored for easy retrieval.
• Maintain confidentiality when handling sensitive mail, documents, and company information.
• Notify appropriate employees or departments when important mail, packages, or documents are received.
• Maintain an organized, clean, and professional reception area.
• Assist employees and visitors with general questions and requests.
• Maintain accurate records of packages, deliveries, and other incoming items as needed.
• Coordinate with office staff to ensure mail and document‑processing procedures are followed consistently.
• Perform other administrative and front-desk duties as assigned.

Skills

Customer service

Communication skills

Detail oriented

Confidentiality

Organizational skills

Independent worker

Education

High school diploma or equivalent

Tools

Microsoft Office

Data entry

EMR

Document management systems

Email & scanners

Job description

Paycom is seeking a Front Desk Receptionist to create a welcoming, professional first impression for guests, visitors, and employees at our Richardson, TX location. The role handles front desk duties, mail and package processing, scanning and uploading documents to digital drives, and maintaining organized records.

Ideal candidates will have high school diploma, 1 year of customer service, proficiency with Microsoft Office, data entry, and basic document-management.