Front Desk Pro for Fast-Paced Medical Office

Paycom; California (MO); On-site; USD 33,000 - 36,000; Full time

Job summary

Via Care Community Health Center is seeking a Front Desk Representative to greet patients and visitors, manage calls, schedule appointments, verify demographics and insurance, and handle payments. This entry-level, full-time role emphasizes friendly service and accurate records in a fast-paced medical office.

The position requires strong communication, organization, and teamwork, with training provided for the EHR system and confidentiality requirements.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service or medical front office preferred.
• Knowledge of medical terminology is advantageous.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Answer phones, respond to inquiries, and schedule appointments.
• Verify demographics and insurance, update records as needed.
• Collect co-pays and payments, process securely.
• Maintain front desk cleanliness and organization.
• Support patient registration, check-in, and follow-up scheduling.
• Maintain confidentiality and protect patient information.

Skills

Strong communication

Organizational skills

Multitasking

EHR proficiency

Team player

Confidentiality

Education

High school diploma or equivalent

Tools

EHR systems

Office equipment

Job description

Via Care Community Health Center is seeking a Front Desk Representative to greet patients and visitors, manage calls, schedule appointments, verify demographics and insurance, and handle payments. This entry-level, full-time role emphasizes friendly service and accurate records in a fast-paced medical office.

The position requires strong communication, organization, and teamwork, with training provided for the EHR system and confidentiality requirements.