Healthcare Front Desk & Patient Services Specialist

Corewell Health; Dearborn (MI); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Benefits package

On-demand pay (Payactiv)

Retirement plan with company match

Job summary

Corewell Health in Dearborn is seeking a Patient Services Representative to provide registration, concierge, and clerical support as part of a patient‑focused team. You will register patients, schedule appointments and referrals, review records, obtain insurance authorizations, and manage EMR/EHR tasks in EPIC; hours are 9:00 a.m.

to 5:30 p.m., Monday to Friday, with weekends variable. Training can start as early as 7:30 a.m.

Qualifications

• High School Diploma or equivalent.
• 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, or related fields.

Responsibilities

• Register patients and resolve complex patient issues.
• Schedule patient appointments and referrals; review medical records.
• Obtain or verify insurance authorizations and assist with denials/appeals.
• Handle EMR/EHR tasks including EPIC scanning and Right Fax uploads.
• Assist with training new team members.
• Carry out duties as Patient Services Representative or Associate when needed.
• Participate in safety initiatives and complete required competencies.
• Perform other duties as assigned.

Skills

Customer service

Registration

EPIC EMR experience

Education

High School Diploma or equivalent

Tools

EPIC EMR

Job description

Corewell Health in Dearborn is seeking a Patient Services Representative to provide registration, concierge, and clerical support as part of a patient‑focused team. You will register patients, schedule appointments and referrals, review records, obtain insurance authorizations, and manage EMR/EHR tasks in EPIC; hours are 9:00 a.m.

to 5:30 p.m., Monday to Friday, with weekends variable. Training can start as early as 7:30 a.m.