Healthcare Front Desk & Patient Services Coordinator

Marathon Health, LLC; Burlington (VT); Presencial; USD 42.000 - 50.000; Jornada completa

Descripción de la vacante

Marathon Health is seeking an attentive Administrative Assistant to provide essential front-office support at our Burlington, VT site. You will greet patients, answer calls, assist with preauthorization, and manage appointment calendars for the medical staff.

The role emphasizes accurate documentation, professional correspondence, mail handling, and overall office organization. Ideal candidates have a high school diploma (GED) with 1–3 years in a medical office, familiarity with EMR systems, and

Formación

• High school diploma or GED required; 1–3 years in a medical office setting.
• Associate degree in healthcare or related field preferred.
• Experience with electronic medical records (EMR) system.
• Proficient in MS Word, Excel, Outlook and PowerPoint; strong typing and data entry.

Responsabilidades

• Answer incoming calls and greet visitors; verify member status as needed.
• Schedule appointments and manage calendars for providers.
• Assist with forms, preauthorization and referrals as required.
• Maintain patient records and ensure HIPAA privacy and compliance.
• Process mail and packages; maintain front desk supplies and cleanliness.
• Collect co-pays and reconcile payments; assist with deposits as needed.

Conocimientos

Excellent communication

Customer service

Time management

Organization

Discretion / confidentiality

Educación

High school diploma

Associate degree in healthcare or related field

Herramientas

Microsoft Teams

Microsoft 365

Word

Excel

Outlook

PowerPoint

Descripción del empleo

Marathon Health is seeking an attentive Administrative Assistant to provide essential front-office support at our Burlington, VT site. You will greet patients, answer calls, assist with preauthorization, and manage appointment calendars for the medical staff.

The role emphasizes accurate documentation, professional correspondence, mail handling, and overall office organization. Ideal candidates have a high school diploma (GED) with 1–3 years in a medical office, familiarity with EMR systems, and