Healthcare Front Desk & Patient Services Coordinator

UNITED COUNSELING SERVICE OF BENNINGTON COUNTY INC; Bennington (VT); On-site; USD 26,000 - 30,000; Full time

Job summary

United Counseling Service of Bennington County Inc in Bennington, Vermont, seeks a Health Care Receptionist to provide front desk support for administrative and clinical staff. You will greet clients, manage the lobby, collect co-pays, and route calls using the electronic health record.

The role requires a high school diploma and about 1 year of front desk experience; strong computer skills and experience with Microsoft Office and EHR are preferred.

Qualifications

• High School Diploma or equivalent; 1 year of front desk administrative experience preferred.
• Strong computer skills; experience with Microsoft Office and electronic health records preferred.

Responsibilities

• Greet clients, guests, and staff; answer and route calls; take messages.
• Check-in clients for appointments using the electronic health record.
• Notify clinicians of client arrivals and manage lobby flow to minimize wait times.
• Collect co-pays and process payments; assist with pre-services audits.
• Perform clerical tasks: sort mail, track supplies, maintain files, and support office systems.
• Maintain attendance logs, missing badge lists, and outreach communications.
• Open/close agency facilities and provide coverage at other locations as needed.

Skills

Customer service

Communication

Education

High School Diploma

Tools

Microsoft Office

Electronic Health Record

Job description

United Counseling Service of Bennington County Inc in Bennington, Vermont, seeks a Health Care Receptionist to provide front desk support for administrative and clinical staff. You will greet clients, manage the lobby, collect co-pays, and route calls using the electronic health record.

The role requires a high school diploma and about 1 year of front desk experience; strong computer skills and experience with Microsoft Office and EHR are preferred.