Patient Care Front Desk Specialist

Paylocity; Bennington, Northern (VT, KY); Hybrid; USD 2,066,000 - 2,617,000; Full time

Job summary

UCS is seeking a Health Care Receptionist to join our front desk team in Vermont. You will provide exceptional customer service to clients and staff, manage calls, and support administrative processes across the agency’s offices.

The role requires strong communication, organization, and basic software skills. You will work under the Healthcare Front Office Supervisor and help ensure a welcoming, efficient patient intake experience.

Qualifications

• High School Diploma or equivalent with advanced office skills.
• 1 year of administrative front desk experience.
• Strong computer skills; experience with Microsoft Office and EHR preferred.

Responsibilities

• Greet all clients, guests, and staff professionally.
• Answer incoming calls, assess caller needs, and route calls or take messages.
• Collect co-pays and enter payments in the electronic health record.
• Coordinate with clinical staff and front office team for smooth operations.
• Maintain filing systems, mail, and office supplies; assist with clerical tasks.
• Open/close facilities as needed and provide coverage at other locations.

Skills

Microsoft Office

EHR experience

Education

High School Diploma or equivalent

1 year administrative experience

Job description

UCS is seeking a Health Care Receptionist to join our front desk team in Vermont. You will provide exceptional customer service to clients and staff, manage calls, and support administrative processes across the agency’s offices.

The role requires strong communication, organization, and basic software skills. You will work under the Healthcare Front Office Supervisor and help ensure a welcoming, efficient patient intake experience.