Healthcare Front Desk & Scheduling Specialist

Northeast Kingdom Human Services; St. Johnsbury (VT); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403b plan with match

Paid time off

Sick days

Holidays

Wellness program

Disability and life insurance

Job summary

Northeast Kingdom Human Services is seeking a Client Access Specialist in St. Johnsbury, VT. The role emphasizes welcoming, professional communication and efficient front-office operations.

Responsibilities include checking clients in/out, scheduling, insurance verification, and general office tasks. The ideal candidate has strong customer service skills, and experience in healthcare settings is a plus.

Qualifications

• High school diploma or equivalent is required.
• 2 years of related administrative/customer service experience.
• Experience in an outpatient healthcare setting is preferred.

Responsibilities

• Check clients in and out with compassion and efficiency.
• Schedule and reschedule client appointments.
• Verify insurance coverage for clients.
• Perform general office duties to contribute to overall efficiency.

Skills

Customer service

Communication

Multitasking

Computer skills

Empathetic

Team player

Education

High school diploma or equivalent

Tools

Office software

Scheduling software

Job description

Northeast Kingdom Human Services is seeking a Client Access Specialist in St. Johnsbury, VT. The role emphasizes welcoming, professional communication and efficient front-office operations.

Responsibilities include checking clients in/out, scheduling, insurance verification, and general office tasks. The ideal candidate has strong customer service skills, and experience in healthcare settings is a plus.