Patient Services Specialist: Front Desk & Care Coordination

Community Health Centers of Burlington; South Burlington (VT); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

Flexible Spending Accounts

Dental and Vision coverage

Life and Disability Insurance

401K with company match

Continuing Education funds

Paid time off

Eight paid holidays

Employee Assistance Program

Job summary

Community Health Centers of Burlington is seeking a Patient Services Representative in South Burlington, VT. The role delivers high-quality customer service to patients, co-workers, and visitors, coordinating pre- and post-visit planning and patient outreach.

You will manage panel activities, facilitate home visits, and assist with patient registration and referrals to CHC services. The position is full-time with hourly wages from $21.00 to $25.59.

Qualifications

• HighSchoolDiploma or GED is required or preferred.
• Excellent customer service skills and conflict handling.
• Strong data entry and MS Office (Word, Excel, Outlook) skills.
• Clear communication and active listening abilities.

Responsibilities

• Provide high-quality customer service to patients, co-workers, and visitors.
• Handle pre- and post-visit planning and patient outreach.
• Assist with panel management and home visit coordination.
• Support patient registration and coordination with clinical staff.
• Refer patients to CHC services or departments as needed.

Skills

Customer service

Communication

Data entry

Microsoft Office

Scheduling systems

Education

High School Diploma or GED

Tools

Scheduling software

Job description

Community Health Centers of Burlington is seeking a Patient Services Representative in South Burlington, VT. The role delivers high-quality customer service to patients, co-workers, and visitors, coordinating pre- and post-visit planning and patient outreach.

You will manage panel activities, facilitate home visits, and assist with patient registration and referrals to CHC services. The position is full-time with hourly wages from $21.00 to $25.59.