Healthcare Front Desk Admin - Flexible Schedule

Community Care Network / Rutland Mental Health Services; Rutland (VT); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Community Care Network / Rutland Mental Health Services is seeking an Administrative Assistant to be the welcoming first point of contact for clients, visitors, and partners. You will handle front desk, reception, and admin support in collaboration with clinical and program staff.

The role includes greeting clients, managing appointment times, processing payments, and supporting day-to-day office operations. A strong emphasis on communication and organization is required.

Qualifications

• High School Diploma or GED required.
• Previous experience in a healthcare office preferred.
• Previous experience with electronic medical records (EMR) preferred.
• Excellent communication and listening skills; verbal and written.

Responsibilities

• Greet and appropriately direct professionals and other visitors in a courteous, professional manner.
• Greet all clients in a courteous, professional manner, checks appointment times and notifies staff of their arrivals.
• Actively pursue client payment at time of service for all programs as appropriate and documentation of such, insuring the proper crediting of client accounts for payments received.
• Provide administrative support to the clinical staff including preparing outgoing correspondence and scanning documents into the Electronic Medical Record.

Skills

Front desk

Reception

Communication

Customer service

EMR familiarity

Education

High School Diploma or GED

Job description

Community Care Network / Rutland Mental Health Services is seeking an Administrative Assistant to be the welcoming first point of contact for clients, visitors, and partners. You will handle front desk, reception, and admin support in collaboration with clinical and program staff.

The role includes greeting clients, managing appointment times, processing payments, and supporting day-to-day office operations. A strong emphasis on communication and organization is required.