Healthcare Front Desk | Patient Service Specialist (PRN)

Mercy Co; Cape Girardeau (MO); On-site; USD 21,000 - 30,000; Part time

Job summary

Mercy Southeast Cape Girardeau, MO is seeking a PRN Patient Service Representative to join our front desk team. The PSR will be the first point of contact for patients and visitors, ensuring a positive, seamless experience by managing registration, check-in, and related workflows.

The ideal candidate has prior medical office or EPIC experience, thrives in a fast-paced clinic environment, and can support coverage needs as needed. Training provided post-hire.

Qualifications

• High school diploma or equivalent.
• Experience using EPIC or another EMR system.
• Previous medical office/clinic experience preferred.

Responsibilities

• Manage front desk operations and patient check-in/check-out.
• Navigate EPIC EMR to register patients and process documentation.
• Provide excellent customer service and handle inquiries professionally.

Skills

Verbal & written communication

Computer skills

Customer service

Attention to detail

Confidentiality

Adaptability

Front desk training

Education

High school diploma

Tools

EPIC EMR

Job description

Mercy Southeast Cape Girardeau, MO is seeking a PRN Patient Service Representative to join our front desk team. The PSR will be the first point of contact for patients and visitors, ensuring a positive, seamless experience by managing registration, check-in, and related workflows.

The ideal candidate has prior medical office or EPIC experience, thrives in a fast-paced clinic environment, and can support coverage needs as needed. Training provided post-hire.