Healthcare Front Desk & Patient Intake Specialist

BayMark Health Services, Inc.; Peabody (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401K match

Medical, Dental, Vision Insurance

Voluntary Worksite Benefits

Short & Long Term Disability

Basic Life Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

BayMark Perks Program

Jury Duty & Witness Duty Leave

BayMark University Learning

Job summary

BayMark Health Services, Inc. is seeking a highly organized Full Time Receptionist for Health Care Resource Centers to support front desk operations at our treatment center.

The role covers answering phones, scheduling, patient check-in, insurance verification, and paperwork coordination, with emphasis on customer service and teamwork. Candidates should have a high school diploma and at least one year in an office setting; proficiency with Word/Excel is preferred, and background checks are

Qualifications

• High school diploma or equivalent with at least 1 year in an office setting.
• Excellent customer service and telephone etiquette.
• Proficient in basic PC skills; Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions; work with staff and patients.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Satisfactory drug screen and criminal background check.

Responsibilities

• Performs secretarial duties: answering phones, forwarding calls, managing mail, data entry, money reconciliation, and inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes: scheduling, check-in, insurance verification, and follow-up calls.
• Obtain patient histories, build blank files for new admissions, archive discharged files, and maintain reports.
• Maintain office: clean play area, disinfect, and lab area, keep coffee/beverage area tidy.
• Facilitate specimen collection from patients and deliver to lab when applicable; file results and share with counselors.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Microsoft Word

Excel

Data entry

Oral & written communication

Self-directed

Team coordination

Background check

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

BayMark Health Services, Inc. is seeking a highly organized Full Time Receptionist for Health Care Resource Centers to support front desk operations at our treatment center.

The role covers answering phones, scheduling, patient check-in, insurance verification, and paperwork coordination, with emphasis on customer service and teamwork. Candidates should have a high school diploma and at least one year in an office setting; proficiency with Word/Excel is preferred, and background checks are