Healthcare Front Desk & Patient Services Coordinator

MedMark Treatment Centers; Amherst (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Dental benefits

Vision benefits

Generous PTO

Growth opportunities

401(k) plan

Job summary

MedMark Treatment Centers seeks a well-organized receptionist to handle administrative tasks in a healthcare setting. The role requires multitasking, strong customer service, and collaboration with clinic staff to maintain smooth patient flow and records.

The ideal candidate has a high school diploma or equivalent and at least 1 year of office experience, plus proficiency with Word/Excel. Competitive salary and comprehensive benefits are offered in a supportive outpatient clinic.

Qualifications

• High school diploma or equivalent with at least 1 year of office experience.
• Excellent customer service and professional public presentation skills.
• Proficient in basic PC skills; Microsoft Word and Excel preferred.
• Ability to follow oral/written directions and work with staff and patients.
• Self-directed, flexible and cooperative; clean background screen.

Responsibilities

• Answer phones, forward calls, manage mail, data entry, reconciliations, and inventory.
• Assist in patient intakes: scheduling, check-in, insurance verification, payments.
• Obtain patient histories, file new admissions, archive discharged files, reports.
• Maintain office areas and ensure lab and coffee areas are clean.
• If applicable, collect specimens and deliver to lab, share results with counselors.
• Other duties as assigned.

Skills

Customer service

Telephone etiquette

Professional presentation

Multitasking

Communication

Self-direction

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

MedMark Treatment Centers seeks a well-organized receptionist to handle administrative tasks in a healthcare setting. The role requires multitasking, strong customer service, and collaboration with clinic staff to maintain smooth patient flow and records.

The ideal candidate has a high school diploma or equivalent and at least 1 year of office experience, plus proficiency with Word/Excel. Competitive salary and comprehensive benefits are offered in a supportive outpatient clinic.