Healthcare Front Desk & Patient Intake Specialist

BayMark Health Services, Inc.; Peabody (MA); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

401K match

Medical, Dental, Vision Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

BayMark Perks Program

Jury Duty & Witness Duty Leave

BayMark University Learning

Zusammenfassung

BayMark Health Services, Inc. is seeking a full-time Receptionist for Health Care Resource Centers in Peabody, MA. The ideal candidate is organized, professional and able to multitask at a busy front desk.

Responsibilities include answering phones, scheduling appointments, processing insurance verification and payments, managing mail and data entry, and supporting clinicians and counselors. The role emphasizes accuracy, courtesy and teamwork within a healthcare outpatient setting.

Qualifikationen

• High school diploma or equivalent with at least 1 year of office experience.
• Excellent customer service and professional presentation, including phone etiquette.
• Proficient PC skills; Word and Excel preferred.
• Ability to follow directions and work with staff and patients.
• Strong record-keeping and communication skills, both written and oral.
• Self-directed, flexible, and able to work with minimal supervision.

Aufgaben

• Answers phones, forwards calls, manages mail flow, data entry, daily money reconciliation, and inventory control.
• Assist with patient intakes: scheduling, check-in, insurance verification, payments, and follow-up calls.
• Obtain patient histories, create new files, archive discharged records, and maintain reports.
• Maintain office areas including play area cleanliness, lab cleanliness, and beverage area.
• Facilitate specimen collection when applicable, deliver to lab, file results, and distribute to counselors.
• Perform other duties as assigned.

Kenntnisse

Customer service

Phone etiquette

Data entry

Microsoft Word

Microsoft Excel

Multitasking

Office administration

Ausbildung

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

BayMark Health Services, Inc. is seeking a full-time Receptionist for Health Care Resource Centers in Peabody, MA. The ideal candidate is organized, professional and able to multitask at a busy front desk.

Responsibilities include answering phones, scheduling appointments, processing insurance verification and payments, managing mail and data entry, and supporting clinicians and counselors. The role emphasizes accuracy, courtesy and teamwork within a healthcare outpatient setting.