Healthcare Front Desk & Scheduling Specialist

Bay State Physical Therapy; Carver (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Bay State Physical Therapy in Carver, MA is seeking a friendly Medical Receptionist to welcome patients, answer phones, schedule appointments, verify insurance, and manage intake forms. You will support billing and administrative tasks while maintaining accurate records in a fast-paced outpatient setting.

Ideal candidates have experience in a medical office or front desk role, strong communication and organizational skills, and the ability to multitask.

Qualifications

• Experience in a medical office, healthcare setting, or front desk role.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service.
• Answer phones and assist with scheduling appointments.
• Verify insurance benefits and explain patient financial responsibilities.
• Manage patient intake forms and maintain accurate records.
• Coordinate referrals, authorizations, and insurance approvals.
• Support clinic operations and maintain efficient schedules.
• Assist with billing, payments, and administrative tasks.

Skills

Customer service

Communication

Organization

Multitasking

Tools

Insurance verification systems

Job description

Bay State Physical Therapy in Carver, MA is seeking a friendly Medical Receptionist to welcome patients, answer phones, schedule appointments, verify insurance, and manage intake forms. You will support billing and administrative tasks while maintaining accurate records in a fast-paced outpatient setting.

Ideal candidates have experience in a medical office or front desk role, strong communication and organizational skills, and the ability to multitask.