Healthcare Front Desk & Patient Experience Specialist

Conviva Care Solutions; Rockport (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

Conviva Senior Primary Care in Rockport, TX is seeking a Receptionist to greet patients, schedule visits, and manage front desk operations. You will maintain patient records in EMR/CRM and assist the medical team with routine admin tasks.

Requirements include a High School Diploma or GED and at least 1 year of professional experience; healthcare experience is preferred. This role reports to the Center Administrator and offers a 40-hour work week with a bonus incentive plan.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of professional experience; healthcare preferred.
• Healthcare experience or strong customer service background considered.
• Knowledge of MS Office and basic office software.
• Must be able to obtain TB screening.

Responsibilities

• Greet patients and visitors professionally.
• Schedule appointments and coordinate with staff.
• Maintain and update patient records in EMR/CRM.
• Handle inquiries and phone calls.
• Ensure reception area is tidy and stocked.
• Assist with administrative tasks and billing copays.
• Support office with inventory and courier tasks.

Skills

Customer service

Phone etiquette

Multi-tasking

Attention to detail

Organized

Team player

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

EMR Systems

MS Office

Job description

Conviva Senior Primary Care in Rockport, TX is seeking a Receptionist to greet patients, schedule visits, and manage front desk operations. You will maintain patient records in EMR/CRM and assist the medical team with routine admin tasks.

Requirements include a High School Diploma or GED and at least 1 year of professional experience; healthcare experience is preferred. This role reports to the Center Administrator and offers a 40-hour work week with a bonus incentive plan.