Healthcare Front Desk Pro — Welcoming Patients & Scheduling

CenterWell; Rockport (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Health benefits

401(k)

Job summary

CenterWell in Rockport, TX is seeking a Receptionist to manage front desk, greet patients, schedule visits, and maintain patient records in EMR/CRM systems. This role supports the medical team with essential administrative tasks.

The position is full-time, Monday through Friday, 8:00 AM to 5:00 PM, with a focus on patient experience, accuracy, and confidentiality. TB screening is required; bilingual English/Spanish is a plus; benefits include medical coverage and paid time off.

Qualifications

• High School Diploma or GED.
• 1 year of professional experience required; healthcare preferred, but strong customer service in retail, hospitality, or call centers also considered.
• Excellent customer service and phone etiquette.
• Team player with a positive attitude.
• Ability to multi-task in a fast-paced environment.
• Attention to detail and highly organized.
• Knowledge of MS Office (Word, Excel, Outlook, Access).
• Role is patient-facing and part of TB screening program; TB may be required.

Responsibilities

• Greet patients and visitors professionally in person and by phone.
• Schedule appointments and coordinate with medical staff to optimize calendars.
• Maintain and update patient records in EMR and CRM systems.
• Billing and payments; collect copays when applicable.
• Answer inquiries and provide general information to patients.
• Keep reception area tidy, sanitized, and stocked with supplies.
• Assist with additional administrative tasks and office inventory.

Skills

Customer service

Phone etiquette

Multitasking

Organized

Education

High School Diploma or GED

Tools

MS Office

Job description

CenterWell in Rockport, TX is seeking a Receptionist to manage front desk, greet patients, schedule visits, and maintain patient records in EMR/CRM systems. This role supports the medical team with essential administrative tasks.

The position is full-time, Monday through Friday, 8:00 AM to 5:00 PM, with a focus on patient experience, accuracy, and confidentiality. TB screening is required; bilingual English/Spanish is a plus; benefits include medical coverage and paid time off.