Healthcare Front Desk & Patient Concierge

STERLING HEALTH SOLUTIONS INC; Mount Sterling (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Sterling Health Solutions, Inc. is seeking a Medical Receptionist/Front Office Coordinator to manage patient check-in/out, verify insurance, schedule appointments, and maintain accurate records.

You will be the first point of contact, ensuring a courteous, efficient, and organized front office experience. The role supports clinic operations, handles calls, collects copays, and assists providers as needed to ensure smooth patient flow and excellent service.

Qualifications

• Must maintain patient confidentiality at all times.

Responsibilities

• Coordinate front desk tasks for patient visits and ensure a welcoming, organized reception area.

Skills

Confidentiality

Courtesy

Teamwork

Autonomy

Multi-tasking

Under pressure

Judgment

Education

High School Diploma or GED

Associate’s degree in medical information technology

HIPAA knowledge

Tools

Athena software

Revolution software

Job description

Sterling Health Solutions, Inc. is seeking a Medical Receptionist/Front Office Coordinator to manage patient check-in/out, verify insurance, schedule appointments, and maintain accurate records.

You will be the first point of contact, ensuring a courteous, efficient, and organized front office experience. The role supports clinic operations, handles calls, collects copays, and assists providers as needed to ensure smooth patient flow and excellent service.