Patient-Focused Medical Front Office Coordinator

STERLING HEALTH SOLUTIONS INC; Winchester (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Sterling Health Care in Winchester, KY is seeking a Medical Receptionist/Front Office Coordinator to manage patient check-in/out, schedule appointments, verify insurance, and maintain accurate records for a welcoming, efficient front desk experience.

You will support clinic operations, answer calls, handle administrative duties, and help ensure smooth patient flow while upholding confidentiality and HIPAA standards. Full-time, non-exempt with occasional evenings or weekends as needed.

Qualifications

• High School Diploma or GED is required.
• Associate’s degree in medical information technology is preferred.
• HIPAA regulations knowledge is preferred.
• Athena software experience is preferred.
• Revolution software experience is preferred.

Responsibilities

• Ensure the patient entry area is unlocked each morning.
• Perform daily backup of the computer system.
• Prepare daily schedules for providers and nursing staff.
• Answer incoming phone calls and route inquiries.
• Schedule patient appointments and clinic visits.
• Handle mailing tasks and postage.
• Maintain office supplies and request purchases as needed.
• Register patients and verify insurance information.
• Complete the check-out process and ensure follow-up orders are carried out.
• Assist medical providers as needed and return calls.

Skills

Customer service

HIPAA knowledge

Coordinate tasks

Communication

Teamwork

Education

High School Diploma or GED

Associate’s degree in medical information technology

Tools

Athena software

Revolution software

Job description

Sterling Health Care in Winchester, KY is seeking a Medical Receptionist/Front Office Coordinator to manage patient check-in/out, schedule appointments, verify insurance, and maintain accurate records for a welcoming, efficient front desk experience.

You will support clinic operations, answer calls, handle administrative duties, and help ensure smooth patient flow while upholding confidentiality and HIPAA standards. Full-time, non-exempt with occasional evenings or weekends as needed.