Healthcare Front Desk & Patient Care Coordinator

SynergenX Health & Wellness Clinic; Dallas (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Two weeks of paid training

Paid Time Off

Scrubs provided

Major medical, dental, and vision

Disability coverage

401(k) with employer match

Career growth opportunities

Supportive, patient-focused team

Job summary

SynergenX Health & Wellness Clinic in Walnut Hill, Texas is seeking a friendly Patient Services Coordinator to be the first point of contact for patients. You'll support front-office operations, assist with clinical duties under licensed providers, and help create an exceptional patient experience in a fast-paced environment.

Responsibilities include greeting patients, scheduling, explaining insurance benefits, collecting payments, updating the EHR, answering calls and messages, and helping with

Qualifications

• High school diploma or GED required.
• Experience in medical office or healthcare preferred.
• Excellent customer service, communication, and interpersonal skills.
• Comfort discussing insurance, billing, and payment questions.
• Basic computer skills; familiarity with EHR systems and Microsoft Office preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a busy clinic.
• Successful completion of a criminal background check.

Responsibilities

• Greet patients warmly, complete check-in, and coordinate appointments.
• Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately.
• Collect and process patient payments accurately.
• Maintain accurate patient and insurance information in the EHR.
• Answer calls, manage messages, and respond to emails, texts, and faxes.
• Complete daily cash reconciliation, End-of-Day records, and bank deposits as assigned.
• Provide administrative support and help maintain efficient clinic flow.
• Keep the front desk and waiting area clean, organized, and welcoming.
• Assist with patient rooming and assigned clinical duties under provider direction, consistent with training and applicable requirements.
• Assist with inventory and keep clinic supplies, snacks, and supplements stocked.
• Attend required team meetings and training.
• Maintain patient confidentiality and follow HIPAA, safety standards, and clinic policies.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Organization

Education

High school diploma or GED

Tools

EHR systems

Microsoft Office

Job description

SynergenX Health & Wellness Clinic in Walnut Hill, Texas is seeking a friendly Patient Services Coordinator to be the first point of contact for patients. You'll support front-office operations, assist with clinical duties under licensed providers, and help create an exceptional patient experience in a fast-paced environment.

Responsibilities include greeting patients, scheduling, explaining insurance benefits, collecting payments, updating the EHR, answering calls and messages, and helping with